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This is the
place to buy Automotive Industry Books. We are the publishers
and sole world-wide distributors of all books written by
Jeff Smith. We carry them all in stock and are available
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in manner, in style, in all things,
the supreme excellence is simplicity."
Henry Wadsworth Longfellow
on the book of your choice for more detailed information
KPI Book - Second Edition by Jeff Smith
Published on Monday 9
June 2014, this is a complete re-write of the first
edition containing new KPI and the definite global
benchmarks and baselines for the world-wide automotive
"When you only
have time for answers, this is the perfect management
To Make More Profit With Your Service Department
by Jeff Smith
The KPI book is a book
of definitions, whereas this book is packed with
best practice ideas and solutions for improving
profitability in the Service Department. Aimed at
improving operational efficiencies, this book tells
you everything you need to know, in the order that
you need to know it - from basic explanations to
tracking performance through management accounts.
Accounts Made Easy
written by Jeff Smith
ultimate guide to understanding the financial information
of the automotive industry
you'll find the magic "5-step strategy"
that unlocks the power to read and interpret Management
Accounts quicker and easier than you ever thought
written specifically for people who want to know
how to read their Management Accounts and Composite
By Jeff Smith
ultimate guide to winning more customers increasing
sales and making more profit"
new book blows the lid off the closely guarded secrets
of success in selling and exposes the raw nerves of
human psychology. It's completely customer focussed
and it skillfully brings together the consumer buying
process and very cleverly interweaves it with the
sales process so that you win more customers, catapult
your sales and boost your profits.
Mooresmith writes a letter
about Jeff Smith books.
Click here to read the original letter for yourself
am just writing to tell you how much I value your books
"How To Make More Profit With Your Service Department"
and "The KPI Book" which came highly recommended
to me by a Tutor at the Henry Ford College, Loughborough.
worked for some thirty years at a family-run main franchise,
starting in the Parts Department, I have always had an appreciation
for the importance played by Aftersales in our industry.
After being on more training courses than I care to remember,
the challenge is often to both incorporate& maintain
their benefits for the long term.
this I rely on a definitive written reference and regard
your books as my "Bibles" which are used to encourage
& direct staff and management toward the more important
priorities. The real beauty is that they are written in
a way that anyone can understand regardless of experience
partly because unlike other books they are specific to our
industry rather than adaptations from others.
simply, they are the best! I often dip into the publications
at random and surprise surprise there is always something
new to learn or well worth reminding ourselves about.
the- past decade I have been closely involved with both
Car Sales and the accounts operation and could perhaps claim
to have reached a full & detailed working knowledge
of the entire Company! However, I do not believe this could
ever be the case and have just ordered your publication
"Management Accounts Made Easy" which I am confident
will teach me things I don't yet know and improve the things
Managing Director - Bourne Road Garage Ltd
you want to know how to
make more profit and keep it...