KPI and best practice provided by Jeff Smith

Jeff Smith speaks at conferences around the globe and is regarded by many as the world’s top business improvement strategist.

He’s particularly well known for his ability to explain complex financial information in jargon-busting, plain English that everyone understands.

As well as being a #1 best-selling Author, Trainer, Consultant and Key Note Speaker, in 1999 he became a founder member of the Professional Speakers Association of Europe and he’s appeared many times as an Automotive Industry expert on Sky Television.

Jeff’s career spans more than 25 years within the Automotive Industry. He began his career working in dealerships progressing through to become Dealer Principal and then to Divisional Director within a retail motor group. He is proud to say that it was within these positions that he was able to develop his skills in Sales, Aftersales and Business Management.

He continued his career by speaking at conferences, writing and running training courses and during this time he’s worked with many car, truck, bike and paint manufacturers around the world helping them to develop their profit improvement programmes within Sales, Service, Parts, Bodyshop and Business Management.