http://www.jeff-smith.com/lean-thinking-for-bodyshops-by-rab-lee/ A database of useful best practice ideas for improving dealer profitability in cars, trucks and bikes, KPI measurment and Customer Satisfaction Tue, 9 Mar 2010 12:06:01 +0000 http://wordpress.org/?v=2.8.4 hourly 1 http://www.jeff-smith.com/lean-thinking-for-bodyshops-by-rab-lee/comment-page-1/#comment-15 Brian Lee (no relation!) Wed, 16 Apr 2008 11:19:32 +0000 http://jeff-smith.com/?p=6#comment-15 There are some interesting ideas in this article but how can we possibly give away any margin when things overall are so tight? We have constant pressure from our work providers to reduce work times and increase discount! I just dont see how this can help to make ends meet? There are some interesting ideas in this article but how can we possibly give away any margin when things overall are so tight? We have constant pressure from our work providers to reduce work times and increase discount! I just dont see how this can help to make ends meet?

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